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Enterprise Enfield CCTV Privacy Notice

for Enfield Enterprise Centre at:

26-28 Queensway, Ponders End EN3 4SA


This notice explains how we comply with the law on data protection under the Data Protection Act 2018 General Data Protection Regulations and what your rights are in relation to our use of CCTV.


The Data Compliance Officer (DCO) has overall responsibility for data protection in our organisation. If you have any questions about this privacy notice or how we handle your personal information, please contact the DCO. Contact details are set out in the "Contacting us" section at the end of this privacy notice.

1.What information may we hold / process that will relate to you?

We may collect from you video recordings and still pictures which feature you if you are in the field of vision of any of our CCTV cameras. This personal information may include your activities, your face, car registration details and other visual information about you which is recorded on our CCTV system.

We may also collect personal information about you if you, your representative or a person authorised by you contacts us regarding an enquiry, complaint or other communication.

2.What do we do with your personal information?

As the data controller we will collect personal information on our CCTV system and use it for the following purposes:

  • For the prevention and detection of crime

  • For evidence in any civil or criminal legal proceedings

  • To assist in investigations

  • For safety and security

  • Dealing with any queries, complaints or enquiries

  • Retaining records


As well as being the purposes for which we use your personal information, all of the above are also legitimate reasons for us to use and store personal information relating to you which is captured on our CCTV system and legitimate interests is our legal basis for processing your personal information.

3.Who we share your personal information with:

We share your personal information with the following parties:

  • Suppliers, service providers and advisors to us: to manage and operate the CCTV system as our data processor and also organisations that provide us with legal, property and insurance advice.

  • Joint data controllers: who may jointly operate and maintain the CCTV system with us.

  • The police and other law enforcement agencies: to carry out policing, assist investigations, trace missing people and investigate alleged criminal activities.

  • The security services: where relevant for matters of national security.

  • People who have been injured, attacked or had property damaged or stolen and their insurance providers: to assist them with any criminal or civil investigations or legal proceedings.

  • People who have been involved in road traffic accidents and their insurance providers: to assist with insurance claims, legal claims and investigations.

  • Private and other investigators: to aid their investigations.

  • Any relevant regulators: where we are required to do so by law or to assist with their investigations or initiatives, and this includes but is not limited to the Information Commissioner's Office.

We do not disclose personal information to anyone else except as set out above unless we have your consent or we are legally obliged to do so.

4.Transferring your personal information internationally

The personal information we collect about you is not transferred to or stored in countries outside of the UK or European Union except as set out in this section.

In limited circumstances the people to whom we may disclose personal information from our CCTV system as mentioned in section 3 above may be located outside of the UK and European Union. In these cases we will impose any legally required protections to the personal information as required by law before it is disclosed.

5.How long do we keep your personal information for?

We will keep your personal information for up to approximately 23 days after the recording was made. After this time the recording stored on the hard drive of our CCTV system will usually be overwritten. However, if we receive an enquiry about a particular recording on our CCTV we will generally then retain that part of the recording until it is no longer required. This period can vary as it will depend upon the circumstances of the particular case, but for criminal or civil legal proceedings this could mean that the personal information is retained until after the legal case and any appeals have been concluded, which may be many years. As soon as it is no longer required we will then delete the personal information.


6.Your rights in relation to your personal information

You have the following rights in relation to your personal information:

  • the right to be informed about how your personal information is being used;

  • the right to access the personal information we hold about you;

  • the right to request the correction of inaccurate personal information we hold about you;

  • the right to request the erasure of your personal information in certain limited circumstances;

  • the right to restrict processing of your personal information where certain requirements are met;

  • the right to object to the processing of your personal information and

  • the right to request that we transfer elements of your data either to you or another service provider.


You should note that some of these rights may not always apply as they have specific requirements and exemptions which apply to them and they may not apply to personal information recorded and stored in our CCTV system and also other of these rights will not be relevant to personal information stored in a CCTV system.

There is no legal, contractual or other requirement or obligation for you to provide our CCTV system with your personal information.

More information about your legal rights can be found on the Information Commissioner’s website at

If you are unhappy with the way we are using your personal information you can also complain to the Information Commissioner’s Office. However, we are here to help and would encourage you to contact us to resolve your complaint first.


7.Changes to this notice

We may update this privacy notice from time to time. You are encouraged to regularly check for any updated version of this privacy notice.

8.Contacting us

In the event of any query or complaint in connection with the personal information we hold about you or if you would like more information about or to exercise your rights, you can contact our Data Compliance  Officer.  Please email or write to us at Enterprise Enfield, Enfield Business Centre, 201 Hertford Road EN3 5JH.

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